Refund policy

RETURN POLICY OF BOULEVARD COLLECTIONS BY BOULEVARD LUXE CO LLC

Version Date: 07/01/2023

Introduction

Thank you for choosing Boulevard Collections for your wall art, apparel, and gift needs. We strive to provide you with exceptional products that are made to order with the utmost care and attention to detail. Due to the personalized nature of our items, we do not accept returns or exchanges on most products. Your satisfaction is important to us, and we are here to assist you with any concerns you may have.

Damaged or Defective Items

In the rare event that your order arrives damaged or with a manufacturing defect, please follow the steps below:

• Document the Damage: Take clear and detailed photographs of both the damaged items and the packaging they arrived in. This documentation is crucial for processing your claim.
• Contact Us: Reach out to our customer support team within 7 days of receiving your order. You can contact us at shop@boulevardcollections.com. Please provide your order number, a description of the issue, and attach the photos of the damage and packaging.
• Case-By-Case Resolution: We understand that each situation is unique. We will review your case thoroughly and work towards a satisfactory solution. This may include arranging for a replacement of the damaged item or, in some cases, issuing a refund.

Contact Us

If you have any questions or need further assistance regarding our Return Policy, please don't hesitate to contact our customer support team at shop@boulevardcollections.com. We are here to assist you and ensure your shopping experience with Boulevard Collections is a positive one.

Note: Boulevard Collections reserves the right to update this Return Policy at any time. Please review this policy periodically for any changes or updates.