Shipping policy

SHIPPING POLICY OF BOULEVARD COLLECTIONS BY BOULEVARD LUXE CO LLC

Version Date: 07/01/2023 

INTRODUCTION:

Welcome to Boulevard Collections! Our Shipping Policy outlines the terms and conditions regarding the shipping of our exceptional range of products, including wall art, apparel, and trendy gifts. We are committed to ensuring a seamless shopping experience for our valued customers, and we aim to provide transparent and efficient shipping services. This policy applies to all orders placed on our website.

Order Processing

  • Order Confirmation: Once you place an order with us, you will receive an email confirmation detailing your purchase. Please review this confirmation for accuracy and contact us immediately if you notice any discrepancies.
  • Order Processing Time: Please allow 2-7 business days for order processing. During peak seasons or sales, processing times may vary. You will receive a separate email notification when your order is shipped.

Shipping Methods

  • Shipping Locations: Boulevard Collections currently ships to customers within the United States and select international destinations. Please refer to our website's shipping options during checkout for specific details about shipping availability to your location.
  • Shipping Carriers: We partner with trusted carriers to ensure your order reaches you securely and on time. The carrier for your order may vary based on your location and the specific product you've ordered.
  • Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can review shipping costs during the checkout process before finalizing your purchase.

Shipping Times

  • Estimated Delivery Times: Estimated delivery times vary depending on your location, the shipping method selected, and the products you've ordered. Please note that these are estimates, and actual delivery times may vary. We will provide you with a tracking number to monitor your order's progress.

International Shipping

  • Customs and Duties: For international orders, please be aware that customs duties, taxes, and fees may apply. Boulevard Collections is not responsible for any additional charges that may be imposed by customs authorities in your country. Please check with your local customs office for information on potential fees.

Lost or Damaged Items

  • Lost Shipments: If your order is lost in transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
  • Damaged Shipments: In the rare event that your order arrives damaged, please take clear photos of the damaged items and the packaging. Contact our customer support team within 7 days of receiving your order, and we will assist you in filing a claim and arranging for a replacement.

Contact Us

By placing an order with Boulevard Collections, you acknowledge that you have read and understood this Shipping Policy and agree to its terms and conditions.

If you have any questions or need further assistance regarding our Shipping Policy, please don't hesitate to contact our customer support team at shop@boulevardcollections.com.

We appreciate your trust in Boulevard Collections, and we are committed to providing you with the best possible shopping experience. Thank you for choosing us for your wall art, apparel, and gift needs!

Note: Boulevard Collections reserves the right to update this Shipping Policy at any time. Please review this policy periodically for any changes or updates.